A privacy policy is a statement that discloses some or all the way a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

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Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location. 

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.o


Q. How we collect information?
 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

Why do you collect such personal information?
 

• To provide and operate the Services.

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• To provide our Users with ongoing customer assistance and technical support.

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• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

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• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

• To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. ​

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How do you communicate with your site visitors?
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1. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

2. It's important to note Authentic Styles, and such as Google Analytics or other applications offered through the Wix Market, placing cookies or utilizing other tracking technologies through our services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by Authentic Styles LLC.

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Click here to view which cookies are stored on your site visitors' computer. 
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​Q. Can i reapply my lace wig or frontal?

A. Yes, you can reuse either one they just need to be cared for (washed and conditioned professionally)
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Q. Will the glue pull out my edges?

A. If taking your unit off please return to a professional stylist or back to the salon, you risk damaging your edges by removing yourself allowing the glue to get in your natural hair, and in no way we can reverse this or assist if you damage your hair.
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​Q. Can the wig be applied without glue?

​A. Yes, but it will not give you the same realistic look that the adhesive application will. So due to our vision into providing our clients with the highest level of satisfaction and realistic look we only use the adhesive method at the moment.